Cole Haan Men's Calhoun Lace-Up Oxford
CUSTOMER REVIEW
The Cole Haan Calhoun shoe is super sharp and offers excellent all day comfort. I receive lots of positive feedback, especially from former-military colleagues. The reason for the 1-star rating is because twice Cole Haan has sent me "restored" shoes instead of brand new shoes. The shoes look brand new but there is a small insert in the box indicating that they have been "beautifully renewed" through Cole Haan's restoration service. The sole is also slightly different from those in the store. After only 4 months, the soles of both shoes developed nickel-sized holes near the ball of the feet. I've never had shoes to both wear out so quickly like this. I called Cole Haan on a Sunday evening and got a live person. The Cole Haan representative was shocked to hear about my experience and vowed Cole Haan would make it right. The second pair I purchased at Macy's and they allowed me to return them. Bottom line, just because they are Cole Haan, and sold as brand new, double check to make your "new" Cole Haan Calhoun's are not really pre-owned or restored shoes.
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